Situation
Our client was a very successful division of a large financial services company in need of strategic planning to further direct the business in the face of a number of competitive pressures. The organization was also in the process of globalizing their operations into the world-wide market.
Challenges
The main challenges we faced on this project included:
- Dealing with the needs of a new market
- Grappling with how to do business in new and unfamiliar areas
- Globalization and the need to maintain the client’s top-level position in their industry sector
Actions
To address these challenges, our consultants:
- Identified strengths and opportunities to leverage in the world market
- Identified best ways to address customer needs using new technology, and new ways of structuring and organizing issues and processes
- Identified the main issues and barriers to the success of the services
- Determined how to best position themselves with regards to their value proposition
Results
At the conclusion of the project all the key success factors had been achieved, and the client was highly satisfied with the project deliverables and the value added by Schroeder & Schroeder Inc. Our actions resulted in:
- A clear strategic vision still adhered to
- Significant changes in the management group of the division
- Avoidance and awareness of unprofitable processes and practises
- A better understanding of how to effectively deal with competitive pressures in today’s global marketplace