Situation
Our client was a transportation company experiencing difficulty integrating all the companies that they had acquired over the years.
Challenges
The main challenges we faced on this project included:
- Growth issues surrounding the acquisition
- The need for organizational effectiveness within the company
- USA/Canada issues and complexities
- The presence of different processes, levels of authority, and management, coupled with a lack of understanding of the processes of the central acquiring company
Actions
To address these challenges, our consultants:
- Identified the key areas in which all processes needed to be consistent and aligned with the entire organization
- Assisted in the development of enterprise-wide knowledge about the way in which processes should be running
- Clarified the roles and responsibilities within the organization — in each department and in the management structure
Results
At the conclusion of the project all the key success factors had been achieved, and the client was highly satisfied with the project deliverables and the value added by Schroeder & Schroeder Inc. Our actions resulted in:
- Increased control over the entire organization and its acquired parts
- More consistent and cost-effective processes